Privacy policy

Last updated: 1 May 2026

At Aludol, accessible from www.aludol.com, protecting your privacy is one of our core principles. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website and engage with our services for our physical products.

By accessing our site and purchasing from us, you agree to the collection and use of information in accordance with this policy.

SECTION 1 – INFORMATION WE COLLECT

When you visit aludol.com or make a purchase, we collect certain information:

Personal Identification Information

  • Personal Data: When you create an account, make a purchase, or interact with us (e.g., via email), we collect your name, billing and shipping address, phone number, email address, and payment information.

  • Payment Information: Payment card information (such as credit or debit card numbers) is collected, but all card details are encrypted and processed securely through trusted third-party payment gateways.

Non-Personal Identification Information

  • Device Information: We automatically collect device-related information like your IP address, browser type, language, time zone, and certain cookies that identify your browser.

  • Order Information: When you purchase from Aludol, we gather information related to your order, including product details, purchase price, and shipping details.

SECTION 2 – HOW WE USE YOUR INFORMATION

We use the personal and non-personal information we collect for the following purposes:

  • To Process Orders: To manage and fulfill your orders, including delivering products, providing updates, and processing payments.

  • Communication: To send you order confirmations, shipping notifications, customer service updates, and promotional messages (only with your consent).

  • Improve Our Website: To better understand user behavior and preferences, improving site functionality and your shopping experience.

  • Legal Compliance: To comply with legal obligations and prevent fraudulent activities.

SECTION 3 – HOW WE SHARE YOUR INFORMATION

Aludol only shares your personal data with trusted third-party service providers when necessary to perform essential business functions:

  • Service Providers: We use third-party partners for hosting our store and payment processing. These providers ensure the security of your data.

  • Shipping Companies: Your shipping details are shared with carriers for delivery purposes.

  • Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.

We do not sell, rent, or trade your personal information with any third parties for marketing purposes.

SECTION 4 – SECURITY OF YOUR INFORMATION

We take the security of your personal information very seriously. All transactions involving sensitive information (such as payment details) are encrypted using Secure Socket Layer (SSL) technology. Additionally, we store your personal information on secure servers behind firewalls and restrict access to it to authorized personnel only.

However, while we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet is 100% secure.

SECTION 5 – COOKIES

We use cookies to enhance your experience on aludol.com. Cookies are small data files placed on your device to collect standard internet log information and visitor behavior information. Cookies allow us to:

  • Maintain session information when you shop or log in.

  • Understand user preferences and provide personalized experiences.

  • Collect data for traffic analytics to improve site performance.

You can disable cookies through your browser settings, but this may affect your ability to use certain features of our site.

SECTION 6 – YOUR RIGHTS AND CHOICES

You have certain rights regarding your personal information, including:

  • Access: You can request to see the personal information we hold about you.

  • Correction: You can request to correct any errors in your personal data.

  • Deletion: You can request to have your personal data erased, subject to certain legal and business obligations.

  • Opt-out of Marketing: You can unsubscribe from our marketing emails by following the unsubscribe link in the emails.

To exercise any of these rights, please contact us at support@aludol.com.

SECTION 7 – THIRD-PARTY LINKS

Our website may contain links to third-party websites. This privacy policy only applies to aludol.com. If you click on a link to a third-party site, we recommend reviewing their privacy policy to understand how they collect and process your data.

SECTION 8 – DATA RETENTION

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example, we retain order information for tax and accounting purposes.

SECTION 9 – MINORS

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we learn that we have collected personal information from a child under the age of 18, we will delete that information.

SECTION 10 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this privacy policy at any time. Changes will be posted on this page, and we will update the date at the top. Continued use of the site after any changes to this policy implies acceptance of those changes.

SECTION 11 – CONTACT US

If you have any questions about this Privacy Policy, or if you would like to exercise your rights or make a complaint, please contact us at:

Aludol

Email: support@aludol.com

Website: www.aludol.com